Zoom UK offers a range of call management services for businesses of all sizes, and our call centre services are ideal for larger businesses to enable you to stay on top of marketing campaigns, incoming orders, technical support, and seeking new leads. With Zoom, you can tailor your call services according to your needs, including:
- Telephone answering
- Virtual reception service
- Call centre services
- Sales and enquiry answering
- Order processing
- Recruitment campaigns
- First-level technical support lines
- Non-geographical numbers (0800, 0845 or 0870)
- Brochure/information sending
- Holiday cover
- Tele-marketing and advertising
- Diary management
Our Zoom operators work with your staff and your company processes to make your business run more smoothly, wherever and however you need us! Your customers will have no idea that you have outsourced your phone answering but they will certainly notice the ease of doing business with you and the polite and efficient manner of your call handlers!
Providing a high quality phone answering service for your company does a huge amount of benefit to your overall company reputation as well as your day to day performance. For sales, we can process orders and take payment details over the phone using your website facilities; for technical support, our operators are your first point of contact for customers, and will gather the information needed to pass them onto the correct advisor; for marketing and advertising, we can collect information and respond to customers making enquiries, passing this data onto you for your reports; for general support and assistance, virtual receptionists and diary planners can help your operations to run seamlessly - even at your busiest times.
Try our seven day free trial to see how Zoom Answer Call can improve your business performance and make your work life easier! Call 0800 583 5020 and we'll have you up and running in a few minutes.
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