Friday 15 November 2013

Call Diversion and Virtual Reception Services for Your Business

When you're hard at work, there are times when you just can't get to the phone, or don't want to be disturbed - wouldn't it be great to be able to just press a button and divert your call to a ready and waiting professional call handler? Oh right, you can do exactly that with Zoom Answer Call's diversion service! When you divert your calls to a call answering service from Zoom Answer Call, you can relax, knowing that you'll never miss a call again - whether your incoming calls are going straight to our professional team, or whether you decide to send an extra call through to us using your personal call diversion service

You have complete control over your call diverting - deciding how often or how little you divert calls to our Zoomettes. Incoming calls can be diverted to Zoom by activating the call diversion system from your phone keypad and are totally undetectable for the customer. We can set up your call diversion to be controlled in a number of ways, including:


  • Automatic diversion after four rings to make sure your call is answered swiftly if you can't reach the phone in time
  • Automatic diversion when the line is engaged so that your customer never hears an engaged tone
  • Divert all calls for when you're out of the office, in a meeting, or simply are too busy to answer the phone!
  • Manual diversion via your telephone keypad when you are unable to take a call
You'll receive a unique divert number that allows you to control your incoming calls when you're in the office, at home, or out and about. Missing calls costs your business money - never miss another enquiry with a team of dedicated Zoom call handlers waiting to answer your calls! Zoom's divert system works much like a virtual reception service - providing your business with a committed presence to handle every single call that you receive and ensuring they go to the right person as quickly as possible. For sales, enquiries, customer service, appointments, advertising, marketing, recruitment or technical support - Zoom are there for you to make sure you never miss another call.

call diversion and virtual reception services

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